FAQ's

Most frequently asked questions. See policies for more in depth information

  1. Open you email app or program.
  2. In the search option type our email support@pacifierbling.com
  3. For future emails add support@pacifierbling.com to your email contacts.
  4. If you still cant find or are not receiveng emails, contact us directly for support HERE

All pacifiers and clips containing crystals should be HAND-WASHED ONLY in lukewarm soapy water. Perfumes, creams, lotions, and makeup all contain substances than can affect plated jewelry. Some soaps and detergents are stronger and harsher than others. Any substance that isn’t PH neutral can potentially affect your plated jewelry. 

Our Nuk Crystal Pacifiers and Pacifier Clips are of the highest quality, strongly attached & we use non-toxic glue. Once the baby is able to throw, chew or damage the product, there is a chance that a crystal may detach. All items are delicate and should be handled with care. Adult supervision is required.

We use popular brands like Avent and Nuk . We use NuK style pacifiers for most of our design and some design are made with Avent pacifiers too

Due to the Coronavirus (COVID-19) Shipping may be delayed. If you are unsure about the delivery in your country please contact us before purchasing. You can contact us directly in Facebook messenger by clicking on this link and we will do our best to give you the latest information about your countries delivery status.

Pacifier

When you order it takes time to customize your pacifier. Your pacifier is handmade and to order so please take this into consideration. Allow 7-11 days for the order to process. Shipping times generally take between 2-3 weeks to arrive. If you have a deadline for a Baby Shower or birthday etc, allow 30 days for shipping to be on the safe side. We will send you a tracking number as soon as your pacifier has shipped. 

UK only – Shipping is $2.50. The UK is our fastest shipping country. Deliveries will typically take 2-3 weeks in total from the time you order to the time you receive, unless there is some other reasons for delays.

Australia only – Pay $3.50 in shipping however the delivery is faster than our regular delivery.

New Zealand only – Shipping costs $6.00 however shipping time is 10 business days + processing time.

Singapore only – Shipping costs $3.50 however shipping time is 7 business days + processing time.

If you have not received your order within 60 days from when it was shipped we will issue a full refund.

You can rest assured that shopping with PacifierBling is safe. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

45 Day refund policy

If your item is not received within 45 days from when it was shipped, we issue a full refund.  

Please take into consideration that your pacifier is made uniquely with your baby’s name and can’t be re sold.  If you ask for a refund before the 45 days shipping time-frame, we can’t refund.

If you are not satisfied or there are damages to the Pacifier please email within 3 days.

If you want to return the Pacifier please ship back in the condition it arrived in. See Returns and Refunds page for more information

Item’s must be returned to our returns centre:-

Returns Centre:

338 E Hazel st, Inglewood, CA, United States, 90302

You will be refunded within 5 days after we receive the Pacifier.

We want to serve our customers in the best way we can. Please get in touch with us through our contact us page and we will get back to you within 24-48hours

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